In line with Ooredoo’s dedication to upholding the highest standards of governance, transparency, integrity, and accountability, the company offers the public an official channel to report any actions or negligence by any Ooredoo entity that may result in violations of laws, official regulations, the Code of Ethics, professional conduct guidelines, or company policies.
Kindly ensure that your report includes comprehensive details. Please provide a clear description of the nature of the violation, a concise summary of any relevant documents, and the associated dates and events. If you choose to disclose your identity when reporting the violation, we may reach out for further clarification or additional information.
All reports of violations will be treated with strict confidentiality. Ooredoo is committed to safeguarding individuals who report violations in good faith from any form of retaliation.
To report a violation, you can send your complaint via email to the Internal Audit Office at one of the following email addresses:
Please include the following information:
You may also report a violation verbally by calling 0568002198.